Last updated: September 10, 2026
Agreement to terms
These Terms of Service ("Terms") govern your use of the LuminaCo Services website and any quote, booking, or service you request from LuminaCo Services ("LuminaCo," "we," "us," or "our"). By requesting a quote, scheduling service, or otherwise using this site, you agree to these Terms. If you don't agree, please don't use the site or request service.
Services
LuminaCo Services provides window cleaning, hard water stain removal, solar panel cleaning, pressure washing, gutter cleaning, screen cleaning and repair, and related exterior cleaning services in St. George, UT and surrounding Washington County. Published per-pane pricing on our pricing page applies to standard residential and commercial window cleaning; all other services are custom-quoted based on the specifics of your property and confirmed before work begins.
Quotes and estimates
Quotes provided by phone, text, or through our online form are estimates based on the information you provide. The final price may be adjusted if the actual scope of work differs materially from what was described (for example, window count, access, or condition). We'll always confirm any change in price with you before proceeding — no hidden fees.
Scheduling, cancellation & rescheduling
You can reschedule or cancel a scheduled appointment with at least 72 hours' notice at no charge, up to two times per calendar year. A third reschedule in the same year, or any cancellation with less than 72 hours' notice, is subject to a $25 rescheduling fee. If we arrive for a scheduled appointment and you're unavailable or refuse service, the full price of the scheduled service applies.
Recurring Maintenance Plan customers may cancel their plan at any time with 30 days' written notice (email is fine) — no cancellation penalty either way. See our FAQ page for more on scheduling and plan details.
Payment
Payment is due upon completion of service unless other arrangements have been made in advance. We accept the payment methods communicated at the time of booking. Recurring Maintenance Plan customers are billed per the schedule agreed to when the plan was set up.
Property access & conditions
You're responsible for providing safe, reasonable access to the areas being serviced (including pets being secured) at the scheduled appointment time. We take care to protect furniture, landscaping, and property before we begin work, but pre-existing damage, deteriorated caulking or seals, or defects in windows, screens, gutters, solar equipment, or surfaces are not something we can be responsible for — we'll point out anything we notice before starting a job.
Satisfaction
If you're not satisfied with a completed service, contact us within 48 hours and we'll make it right — that typically means returning to address the specific issue. This doesn't cover conditions outside the scope of the service performed (for example, pre-existing glass etching that a standard cleaning or hard water treatment can't fully remove — see our hard water stain removal page for more on that distinction).
Limitation of liability
LuminaCo Services carries general liability insurance. To the extent permitted by law, our liability for any claim arising from services provided is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
Website use
This website and its content are provided for the purpose of informing you about our services and enabling you to request a quote or book service. You agree not to misuse the site, including submitting false information through our forms or attempting to disrupt the site's normal operation.
Changes to these terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the site or our services after a change means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.
Contact us
Questions about these Terms? Contact us at:
LuminaCo Services
St. George, UT
Phone: (435) 264-3411
Email: luminacoservices@gmail.com
This page is a general terms-of-service template for a local service business and is not a substitute for advice from a licensed attorney. Consider having it reviewed by one before relying on it for legal purposes.