Last updated: August 24, 2026
Who we are
LuminaCo Services ("LuminaCo," "we," "us," or "our") provides window cleaning, hard water stain removal, solar panel cleaning, pressure washing, gutter cleaning, and related exterior cleaning services in St. George, UT and surrounding Washington County. This policy explains how we handle information we collect from you when you request a quote, schedule service, or otherwise contact us.
Information we collect
When you request a quote, schedule an appointment, or contact us, we may collect:
- Your name, phone number, email address, and service address
- Details about the service you're requesting (property type, window count, access notes, photos you send us, etc.)
- Billing and payment information needed to invoice you for completed work
- Any information you provide directly through a phone call, text message, email, or our website
How we use your information
We use the information we collect to:
- Provide quotes, schedule appointments, and perform the cleaning services you request
- Send appointment reminders, service updates, and invoices
- Respond to questions and provide customer support
- Follow up after service to confirm satisfaction or schedule recurring maintenance plans
SMS / text messaging
If you provide your phone number and agree to receive text messages from LuminaCo Services — whether verbally during a phone call, by texting us first, or by email — we may send you SMS messages related to quotes, appointment scheduling, appointment reminders, service updates, and customer support.
Message frequency may vary. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to provide the messaging service itself (for example, our SMS platform provider) or as required by law.
How we share information
We do not sell your personal information. We only share information with third parties when necessary to operate our business — for example, payment processors to handle billing, or service providers that help us schedule appointments and send communications — or when required by law.
Data retention
We retain customer information for as long as needed to provide our services, maintain accurate business and tax records, and comply with legal obligations.
Your choices
You can ask us to stop contacting you by text at any time by replying STOP to any message, or by calling or emailing us using the information below. You can also ask us to update or delete the information we hold about you, subject to any recordkeeping requirements we're legally obligated to follow.
Contact us
If you have any questions about this privacy policy or how we handle your information, contact us at:
LuminaCo Services
St. George, UT
Phone: (435) 264-3411
Email: luminacoservices@gmail.com
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.